CUSTOMER SUPPORT

Welcome to Star Light Press Customer Support. We provide several methods of customer care. You may browse the technical faq, check updates, or email us. In order to provide the most accurate solution to your problem, we ask that you describe your issue thoroughly and in detail. Our technical support team will respond as soon as possible.
 
  FREQUENTLY ASKED QUESTIONS     EMAIL SUPPORT
 
What type of book publisher is Star Light Press?
Star Light Press is a bilingual (English/Spanish) publisher of children's nursery rhyme books, ESL and U.S. Citizenship study guides, teacher aids, learning audio CDs and cassettes, posters, bookmarks, calendars and much more.

Does Star Light Press publish works of outside authors?
At this time, Star Light Press does not publish the works of outside authors. The company however will consider exploring these opportunities in the future.

How do we order products from Star Light Press?
You have several options. You may choose to contact us direct at (512) 441-0588. You can also send your request via the email form to the right.

How long does it take to receive our product?
Generally, we process and mail your order within a 48-hour period from receiving your completed order form or purchase order.

What types of payments does Star Light Press accept?
We accept personal and company checks, money orders, American Express, Discover, MasterCard and Visa credit cards.

Does Star Light Press accept purchase orders?
Star Light Press will accept purchase orders from companies and organizations that have been approval through our credit department. Otherwise, your payment must accompany your order form. To learn more about getting approved to submit your purchase orders, please contact us at (512) 441-0588. You may also email us at info@starlightpress.com.
 
   

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Copyright © 2007. Star Light Press. All Rights Reserved.
1811 S. First Street, Austin, Texas - Phone: (512) 441-0588 - Fax: (512) 441-0725